Privacy Policy
Effective Date: August 5, 2026
1. Introduction
Mellow Vista Home Services LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our home improvement services in Southeast Houston.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, and street address when you request a quote, schedule a consultation, or contact us through our website. We also collect project details to provide accurate owner-managed renovation and repair plans.
3. How We Use Your Information
Your information is used solely to provide and improve our services, including:
- • Providing accurate project quotes and timelines.
• Direct communication regarding owner-managed home repairs.
• Coordinating with trusted contractors, subcontractors, and specialized trade professionals as needed for estimates and authorized projects.
• Processing service requests and maintaining customer records.
4. Sharing of Information
We do not sell or lease your personal information to third parties. We may share necessary information with trusted contractors, subcontractors, or specialized trade professionals when reasonably necessary to prepare an estimate, schedule services, or complete an authorized project.
5. Cookies and Tracking Technologies
This website uses essential and optional cookies, Meta Pixel, Meta Conversions API, and similar technologies to facilitate site operation, understand user activity, and measure the effectiveness of Facebook and Instagram advertising. Visitors can manage or withdraw their cookie consent at any time through our website's cookie banner.
6. Third-Party Service Providers
Your customer and website information may be processed through various third-party platforms, including Wix, Wix Forms, Wix Bookings, Wix CRM, Google Workspace (Gmail, Drive, Sheets, Calendar), Make automation, Meta (Facebook and Instagram), and specialized website security or analytics providers.
7. Technical Information
We may automatically collect technical data including your IP address, browser type, device specifications, referring pages, specific pages visited, and your general interactions with our website content.
8. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill inquiries, provide estimates, manage appointments, maintain customer records, administer projects, comply with legal obligations, and resolve any disputes.
9. Children’s Privacy
This website is intended for use by adults seeking residential home services. We do not knowingly collect or solicit personal information from children under the age of 13.
10. Contact Information
If you have questions regarding this policy, please contact: Mellow Vista Home Services LLC, info@mellowvistahomeservices.com, or visit mellowvistahomeservices.com.
11. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
12. Your Rights
You have the right to request access to the personal data we hold about you or to ask for its correction or deletion. To exercise these rights, please contact us at info@mellowvistahomeservices.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.